Selected work

Case studies

Engagements written up the way we run them: the problem as it actually was, the work in order, and what changed afterwards.

The work

Engagements we can show.

Each one names the organisation only where they have agreed to be named.

The first case studies are being written up.

Published work takes permission as well as results, and we would rather show nothing than show something we cannot stand behind. Ask and we will talk you through comparable engagements.

How we write them

What you will find in each one.

The problem as it was

Not the brief we were given. The problem underneath it, which is usually a different thing.

The work in order

What we did, in the sequence we did it, including what we ruled out on the way.

What changed

Only what is true and can be shown. No invented numbers, and no claims the organisation would not repeat.

What they received

The actual deliverables, named — so you can judge whether it is the kind of thing you need.

Comparable work

Ask about work like yours.

Not everything we do can be published. Tell us your situation and we will talk you through engagements that resemble it.

Start with clarity.

Tell us what you are building. We will tell you what it needs.

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